Financial services firms paid out £283 million in redress when dealing with complaints in the first half of this year, according to figures from the City regulator. The redress total jumped by a fifth ...
This May, the Financial Ombudsman Service (FoS) reported a 67% year-on-year spike in consumer complaints, with 141,846 lodged in the last six months of the year alone. Of all the sub-sectors, it was ...